Rates & Availability - Rooms

What this article helps you do

Rates & Availability lets you manage room availability, rate plan restrictions, daily rates, offers, LOS pricing visibility, hurdle rates, FPLOS, and cancellation policy assignments.

Changes made here can affect how your property is displayed and sold across connected Demand Partners, so always check your updates after saving.

Use this page to:

• Review room and rate plan availability
• Update rate plan restrictions
• Update daily rates and offers
• Review LOS pricing
• Update hurdle rates
• Turn FPLOS on or off
• Apply bulk updates across multiple dates and rate plans
• Assign existing cancellation policies to rate plans

Before you start

You need access to your Property Account.

The views and actions available may depend on your account access, property setup, and whether the property is managed directly or through TPS.

If you do not see one of the views or buttons mentioned below, your account may not have access to that option.

How to open Rates & Availability

1. Log in to your Property Account
2. Go to Rates & Availability
3. Select Rooms

You will see the Rates & Availability calendar.

Switching between calendar views

Use View Options at the top of the calendar to switch between available views.

Depending on your access and property setup, you may see:

• All Restrictions - shows all restriction types together
• Only Availability - shows inventory levels only
• Room Level Restrictions - shows restrictions applied at room level
• Rate Plan Level Restrictions - shows restrictions applied to specific rate plans
• Rates - shows daily base rates and active offers
• LOS Rates - shows Length of Stay pricing, hurdle rate, and FPLOS settings

You may also see:

• See All Rooms - switches between all rooms and a specific room
• Search bar - shows the current property and lets you switch property, if available
• Clear - resets filters and selections
• Bulk Update - opens the bulk update tool

Restriction codes

These codes appear in the calendar views and bulk update fields.

Update availability and restrictions for one date

Use the Rate Plan Level Restrictions view when you need to update availability or booking restrictions for a specific rate plan and date.

1. Open View Options
2. Select Rate Plan Level Restrictions
3. Find the room, rate plan, date, and restriction you want to update
4. Click the cell you want to change
5. In the Value Override pop-up, check the room and rate plan are correct
6. Adjust the date range, if needed
7. Confirm the restriction type
8. Enter the new value
9. Click Update

To discard the change, click Cancel.

How to check the restriction update worked

After updating a restriction:

1. Return to the same calendar view
2. Check the same room, rate plan, date, and restriction row
3. Confirm the new value is showing

Update daily rates and offers

Use the Rates view when you need to review or update daily base rates and offers.

1. Open View Options
2. Select Rates
3. Find the room, rate plan, and date you want to review
4. Check the Rate row for the base rate
5. Check the Offer row for any active offer

A strikethrough on the Rate row means the rate has been overridden.

N/A means no rate or offer is active for that date.

Update an offer for one date

Use the offer settings when you need to update a promotional offer for a specific date and rate plan.

1. In the Rates view, find the date you want to update
2. Click the gear icon under the Offer row
3. In the Offer Management pop-up, check the room and rate plan are correct
4. Check the Base Rate
5. Review the Current Offer
6. Under Change In, choose the offer type
7. Review or enter the Price Offer
8. Click Update

Offer options may include:

• Sales (-50%) - applies the Sales discount
• Last (-40%) - applies the Last discount
• Easy (-30%) - applies the Easy discount
• Free (-%) - lets you enter your own discount value
• No Offer - removes or does not apply an offer

How to check the offer update worked

After updating an offer:

1. Return to the Rates view
2. Check the same room, rate plan, and date
3. Confirm the Offer row shows the expected value

Review LOS pricing

Use the LOS Rates view to review Length of Stay pricing, hurdle rate, and FPLOS settings.

1. Open View Options
2. Select LOS Rates
3. Find the room and rate plan you want to review

You may see:

• HRD - hurdle rate, which is the minimum price threshold for the date
• LOS X - the LOS rule and rate for a specific length of stay
• FPLOS X - Full Pattern LOS setting for the LOS rule

LOS rates themselves are not edited from this view. To update LOS pricing rules, go to Intelligence.

HRD and FPLOS can be managed from the LOS Rates view.

Update the hurdle rate

Use the HRD row when you need to update the hurdle rate for a specific date.

1. In the LOS Rates view, click the cell under the HRD row for the date you want to update
2. In the Value Override pop-up, check the room and rate plan are correct
3. Enter the hurdle rate
4. Select N/A, if applicable
5. Click Update

Turn FPLOS on or off

Use the FPLOS row when you need to activate or deactivate Full Pattern LOS for a specific date.

1. In the LOS Rates view, click the checkbox under the relevant FPLOS row
2. In the Value Override pop-up, check the room and rate plan are correct
3. Use the Is Active toggle to turn FPLOS on or off
4. Click Update

How to check LOS updates worked

After updating HRD or FPLOS:

1. Return to the LOS Rates view
2. Check the same room, rate plan, and date
3. Confirm the HRD value or FPLOS setting is showing correctly

Make a bulk update

Use Bulk Update when you need to apply the same change across multiple dates, rooms, or rate plans.

Bulk Update is useful for seasonal changes, wide date ranges, promotions, and cancellation policy updates.

1. Click Bulk Update
2. Select the operation you need
3. Set the date range
4. Select any days of the week to exclude, if needed
5. Enter the update values
6. Select the room or rate plans the update should apply to
7. Click Update

You can usually update up to 2 years in advance.

You may exclude specific days of the week, but selecting all seven days is not allowed.

Choose the right bulk update operation

Rate Plan Level bulk update

Use Rate Plan Level when you need to update stay restrictions or booking rules across multiple dates and rate plans.

1. Click Bulk Update
2. Under Operation, select Rate Plan Level
3. Set the date range
4. Exclude days of the week, if needed
5. Select the values you want to update
6. Select the rate plans the update should apply to
7. Click Update

Update options may include:

• Min Stay Through - update the minimum stay required for the full stay
• Max Stay Through - update the maximum stay allowed for the full stay
• Min Stay Arrival - update the minimum stay required when the guest arrives on that date
• Max Stay Arrival - update the maximum stay allowed when the guest arrives on that date
• Min Advance Booking - update the minimum number of days in advance a guest must book
• Max Advance Booking - update the maximum number of days in advance a guest can book
• Closed to Arrival - block arrivals on selected dates
• Closed to Departure - block departures on selected dates
• Stop Sell - stop bookings for selected dates

You may also see:

• Search - used to find a room or rate plan
• Select All Rate Plan - used to apply the update to all rate plans
• Rate plan checkbox - used to select a specific rate plan

Rates & Offers bulk update

Use Rates & Offers when you need to update base rates, offers, or hurdle rates across multiple dates and rate plans.

1. Click Bulk Update
2. Under Operation, select Rates & Offers
3. Set the date range
4. Exclude days of the week, if needed
5. Select the values you want to update
6. Select the rate plans the update should apply to
7. Click Update

Update options may include:

• Rate - enter a static rate value
• Offer - choose a discount or offer logic
• Offer override - enable this if the offer should override the existing offer setup
• Hurdle - set or update the hurdle rate

Cancellation Policy bulk update

Use Cancellation Policy when you need to assign an existing cancellation policy across multiple dates and rate plans.

The cancellation policy must already be configured in Property Settings before it can be assigned here.

1. Click Bulk Update
2. Under Operation, select Cancellation Policy
3. Set the date range
4. Exclude days of the week, if needed
5. Select the cancellation policy from the dropdown
6. Select the rate plans the update should apply to
7. Click Update

This tool only assigns existing cancellation policies. It does not create new cancellation policies.

How to check a bulk update worked

After making a bulk update:

1. Return to the relevant calendar view
2. Check a few dates inside the updated date range
3. Check the selected room and rate plan
4. Confirm the new value is showing correctly
5. Check any excluded days to make sure they were not updated

Contact Support

If a field is view-only, or you cannot make the update from your account, contact Bakuun Support at support@bakuun.com.

Please include:

• Property name
• Property ID, if available
• Whether this is for a direct or TPS-managed property
• Room Ref.ID
• Rate Plan Ref.ID
• Date or date range affected
• View used, such as Rate Plan Level Restrictions, Rates, or LOS Rates
• What needs to be added, removed, or updated
• Screenshot of the issue, if available