What this article helps you do
The Services section shows the facilities and features currently listed for your property.
Services are grouped into categories such as parking, internet, reception, food and drink, transport, cleaning, wellness, and other guest services.
Use this page to review what is currently configured for your property and update any details that are available for editing from your account.
Before you start
You need access to your Property Account.
If you manage more than one property, use the property search bar at the top of the Services page to switch between properties without leaving the Settings module.
How to review your services
- Log in to your Property Account.
- Go to Settings.
- Select Services.
- Open the relevant service category, such as Parking, Internet, Reception, or Cleaning.
- Review the details shown in the table.
- Check whether the service is marked as free, paid, or not available.
-
If a globe icon is available, click it to view the available translations for that service item.
Service categories
The Services page may include:
- Parking - such as public, private, or no parking, plus location, valet, reservation, and charge details
- Internet - such as Wi-Fi or cable availability, where it is available, and any charges
- Reception - such as express check-in, luggage storage, and tour desk
- Activity - such as bike tours, cycling, or diving
- Food & Drink - such as restaurant, bar, or breakfast services
- Transport - such as airport shuttle, car rental, and other transport options
- Cleaning - such as laundry, ironing, dry cleaning, and housekeeping
- Shops - such as gift shops or mini-markets
- Pool & Wellness - such as pools, saunas, massage, and wellness facilities
- Common Area - such as lounges, gardens, or terraces
- Entertainment & Family Services - such as babysitting or game rooms
- Business Facilities - such as meeting rooms, fax or photocopy services, and business centres
- Property Themes - such as romantic, family-friendly, adventure, or wellness
- Miscellaneous - such as air conditioning, allergy-free rooms, or disabled guest facilities
Updating service details
Some service details can be updated directly from your account, while others may be view-only depending on the service category or your access level.
If an option is editable, update the field or selection directly on the page and save the change.
If the field is view-only, or you cannot make the change from your account, contact Bakuun Support at support@bakuun.com.
Please include:
- Property name
- Property ID, if available
- Service category
- What needs to be added, removed, or updated
How to check it worked
After making or requesting an update:
- Return to Settings > Services.
- Search for the property again, if needed.
- Open the relevant service category.
- Check that the service information is showing correctly.
- Review the Last Updated By details, if available, to confirm the latest update date and time.