Inventory – Rooms & Rate Plans
Table of contents
Overview
This section allows you to view and manage your existing rooms and their associated rate plans.
Here, you can:
- Review room and rate plan details
- Check availability and reference IDs
- Access configuration and setup options where applicable
This area acts as the central place for room and rate plan visibility within your property account.
Table Reference – Rooms & Rate Plans Overview
| Field | Description |
(1) Room Status Toggle |
Enabled Rooms cannot be deleted permanently. If a room is no longer needed, set its status to Disabled. |
(2) Room Ref Id |
A system generated unique ID for the room. This ID is used when sending data to Demand Partners or Channel Managers and cannot be edited. |
|
(3) Room Details
|
Displays the Room Name as saved in the system. |
(4) ⚙️ Settings Icon |
Click to view and update the Room Details. More information can be found in the next section of this guide. |
(5) ➖ Minimize Icon |
Use this to collapse the list of rate plans under a specific room. |
(6) ➕ Create Room |
Click to create a new room. Step by step instructions are available in the Create Room section of this guide |
📝 Notes
- Reference IDs are system generated and cannot be changed.
- Disabled rooms remain visible for tracking and reporting purposes.
- Always double check the Room Status before creating mappings or updating rate plans to ensure the correct rooms are active.
🛏️ Rooms
This section shows the list of rooms already created for your property. From here, you can review room details, check room status, and create new rooms as needed.
Each room includes key information such as its system ID, current status, and linked rate plans. You can also access the room’s detailed setup by clicking the ⚙️ Gear icon.
⬇️ Below is a quick reference to help you understand the information shown on the Rooms page.
Table Reference - Rooms Overview
| Field | Description |
(1) Room Status |
Shows whether the room is Enabled |
(2) Room ID |
A system generated unique ID for the room. This ID is used when sending data to Demand Partners or Channel Managers and cannot be edited. |
(3) Data Source |
Indicates the source of the room’s information (e.g., property input, system sync, or channel manager). |
(4) CM Room ID |
If your Channel Manager has assigned a specific identifier to the room, it will appear here. |
(5) Last Updated |
Displays the latest timestamp of updates made to this room |
📝 Notes
- The Room ID is system-generated and cannot be changed
- Remember to click Save Changes after making any updates
➕ How to Create a Room
When you click + Create room, use this section to create a new room in your property extranet. You’ll define the room type, name, photos, and key details so guests see accurate information when booking.
🏷️ Room Information Overview
Table Reference - Room Information Overview
| Field | Description |
(1) Room Type |
Select the Room Type you are creating from the dropdown list. |
(2) Room Name |
In the dropdown, you’ll see a list of commonly used room names for the selected type. If your room name is not shown, select “Not in List”, and a text field will open where you can enter your own custom name. (See image example in guide for reference) |
(3) Photo Album |
Select the photo album you’ve already uploaded in your extranet (Collection → Multimedia). Only existing albums can be chosen here, not new uploads. To preview photos in an album, click the eye icon. |
(4) Room Details |
Update the following details:
|
🧰 Room Services
Here, you can define the services and facilities available for each room so guests know exactly what to expect.
You can configure:
- Room Facilities
- Bathroom Amenities
- Media & Technology
- Food & Drink
- Services & Extras
- Outdoor & View
ℹ️ If a service isn’t listed, you can request a new one using the text field at the top. Please submit requests in English only.
✅ Final Steps
- Click Create Room once all details are complete
- To duplicate an existing room, use Duplicate, make changes, then click Create Room again
💡 Tip: Always double-check room photos, descriptions, and services before saving. This is exactly what guests will see.
💳 Rate Plan
This section shows all Rate Plans created under each room in your property.
Here, you can quickly review key rate plan information such as status, occupancy, refundability, and Channel Manager connection, and create or manage rate plans as needed.
Each rate plan is listed under its corresponding room, making it easy to understand how pricing and rules are structured across your inventory.
👇 Below is a breakdown of what you’ll see and what actions are available in this section.
Table Reference - Rate Plans
| Field | Description |
(1) Status |
Shows whether the room is Enabled |
(2) Reference ID |
A system generated unique identifier for the rate plan. This ID is used when sending data to Demand Partners and or Channel Managers and cannot be edited. |
(3) Rate Plan Details |
A short summary of the rate plan, for example Max 2, Non Ref, RO, showing occupancy, refundability, and meal basis. |
(4) Rate Plan Icon ➕ |
Click to edit or update the selected rate plan. More details are covered in the next section of this guide. |
(5) Derived Rate Plan |
Indicates that this is a Derived Rate Plan. Display only, not clickable. |
(6)Channel Manager Mapping |
Shows whether the rate plan is connected to a Channel Manager. |
(7) Rate Plan Info ℹ️ |
Displays the latest rate plan information, including rate plan name, category, and restricted countries. |
(8) Settings ⚙️ |
Opens the detailed rate plan overview where you can review and update rate plan settings. |
(9) Add Rate Plan |
Click to create a new rate plan under the selected room. |
🛠️ How to Create a Rate Plan
⚠️ Important
When you click Add Rate Plan, a pop-up window will appear asking you to select a customer segment.
For standard property setup, always select Direct.
What to do:
- Select Direct Ignore the TPS option
- Click Add to continue creating the rate plan
💡 Selecting the wrong customer segment may result in incorrect access or visibility of the rate plan.
Rate Plan Overview
When creating a new rate plan, you will need to complete the key configuration sections such as Beds Allocation, Occupancy Rules, and Meals Treatment.
💡 Sales Restrictions are optional and can be applied if you want to limit where or how the rate plan is distributed.
This section allows you to define the basic settings for the Rate Plan being created. These fields are required for correct categorization and display of the rate plan within Bakuun.
Table Reference - Rate Plans Overview
| Field | Description |
(1) Status |
When a rate plan is first created, this will display as N/A. Toggle to enable or disable the rate plan. |
(2) Room ID |
Indicates which room this rate plan is associated with. This field is read only. |
(3) Channel Manager |
Select whether this rate plan is connected to a channel manager. |
(4) Refundable |
Select Yes if the rate plan is refundable, or No if it is non refundable. |
(5) Rate Plan ID |
Auto generated reference ID used for internal tracking. |
(6) CM Rate Plan ID |
Used only if connected to a channel manager. This is usually N/A for manual rate plans. |
(7) Derived Rate Plan |
Displays linkage to a master or derived rate plan, if applicable. |
(8) Rate Plan Name |
The name of the rate plan that will appear in Bakuun and be visible to partners. Use a clear and descriptive name. |
(9) Last Update Details |
Shows which user last updated the rate plan and the timestamp. |
✨ Tip
Use a meaningful name such as BB Non Refundable or RO Flexible so the rate plan is easy to identify later.
Beds Allocation
This section allows you to define whether Extra Beds or Cradles (baby cots) can be provided with this rate plan. These settings clarify the maximum room occupancy and are visible to partners.
Table Reference - Rate Plan → Beds Allocation
| Field | Description |
(1) Extra Beds Configuration |
Toggle to indicate if additional beds are allowed. If Yes is selected, specify the maximum number using the dropdown. |
(2) Cradles Configuration |
Toggle to indicate if baby cribs are available. If Yes is selected, specify how many are available. |
(3) Last Update Details |
Displays the user who last modified this section. |
(4) ℹ️ Info Icon |
Shows the timestamp of the most recent update. |
✨ Tip
Only enable extra beds or cradles if the room can physically accommodate them.
Occupancy Rules
The Occupancy Rules section defines the maximum number of guests allowed per rate plan, including adults, children, and infants. It also allows you to apply pricing logic for each guest group. This is a powerful section used to control how your rate applies to families and different guest profiles.
Table Reference - Occupancy Rules
| Field | Description |
(1) Select Rule (SEL) |
Tick the checkbox to activate this occupancy rule line. Each line can define a specific combination of guest type, age range, and pricing. |
(2) Pricing |
Define how pricing is applied to each guest type. You can choose between standard or additional pricing depending on whether the guest receives a discount or is charged extra. Available options include:
|
(3) Max |
The maximum number of people allowed under this rule. For example, a maximum of 2 children or 1 adult. |
(4) Logic (Or / And) |
Used when adding a second line under an existing occupancy rule.
This helps control how multiple rules are combined for the same rate plan. |
(5) Age Range |
Select the age range that applies to this rule. |
(6) Max (within rule) |
Defines how many guests within the selected age range can be accommodated under this rule. |
(7) Pricing (per person) |
Set the specific charge per guest in this group. You can input a fixed amount, a percentage, or mark it as FREE. |
(8) Category |
Choose whether the rule applies to Adult, Child, or Infant. |
(9) Add / Remove |
Use the plus icon to add a new rule or the minus icon to delete one. |
| (10) Last Update Details | Shows the timestamp and the user who last edited this section. Hover over the info icon to view the update time. |
| (11) Save Button | Only available for existing rate plans. Make sure to click Save once all rules are set. |
✅ Breakdown of the Sample Rules (above screenshot)
Max Occupancy → The first rule allows up to 2 people total in the room.
First Block of Rules:
For the first entry, the age range is less than 1 year, categorized as an Infant, and it’s free.
The second rule (joined with “Or”) is for children aged 1 to 9, charged at 10.00 (currency) and labeled as Child.The third rule (joined with “And”) is for children aged 10 to 15, charged at 20.00, also labeled as Child.
Second Block of Rules:
A child less than 1 year is again listed, free of charge.
If age = Adult, they’re charged 30.00, categorized as Adult.
📝 Notes:
- These rules apply per rate plan.
- It is important to match the occupancy rules with your actual room configuration.
- Saved rules are visible to connected Demand Partners.
Meals Treatment
This section allows you to define the type of meal included in the rate plan. Meal settings help Demand Partners clearly understand what is included in the price and what, if any, meal options are available for exchange.
Table Reference - Occupancy Rules
| Field | Description |
(1) Select Rule (SEL) |
Tick the checkbox to apply this meal type to the rate plan. |
(2) Treatment |
Choose the available meal option:
|
(3) Included |
Select Yes if the meal is already included in the base rate plan price, or No if it is not included. |
(4) Details |
Optional note to indicate more specifics, for example “Dinner” for Half Board. Only enabled if Half Board is selected. |
(5) Exchange |
Define if the guest can exchange the meal for another option, for example “Not Allowed”. Only enabled if Half Board is selected. |
(6) Last Update Details |
Shows the timestamp and the user who last edited this section. Hover over the info icon to view the update time. |
(7) Save Button |
Only available for existing rate plans. Make sure to click Save once all rules are set. |
Sales Restriction
This section allows you to apply sales restrictions to a specific rate plan. You can control where and how the rate plan is available by selecting eligible sales channels and restricting specific countries.
This is useful if you have exclusive rates for certain markets or want to tailor availability based on your distribution strategy. Multiple values can be selected per field.
Table Reference - Sales Restrictions
| Field | Description |
(1) Select (SEL) |
Tick this box to enable sales restriction settings for the rate plan. |
(2) Rate Category |
Select one or more sales channels (e.g., B2B, B2C). Hover over the ℹ️ icon to view the selected categories. |
(3) Included |
Choose the countries where this rate plan should be restricted. Use the ℹ️ icon to view the selected list. |
📝 Notes:
If no sales restrictions are applied, the rate plan will be available to all connected Demand Partners based on standard eligibility.
Finalizing the Rate Plan
After filling in all sections, including Overview, Beds Allocation, Occupancy Rules, Meals Treatment, and Sales Restrictions, scroll down and click:
This action will save and apply your new rate plan settings to the selected room.
📝 Notes:
- Rate plans can be independently enabled or disabled using the Status toggle in the Rooms and Rate Plans list.