Inventory - Rooms (Property Account)

Inventory – Rooms & Rate Plans

Table of contents

• Overview
• Rooms
  • How to create rooms
• Rate Plan
  • How to create a rate plan
• Video Guide

Overview

This section allows you to view and manage your existing rooms and their associated rate plans.

Here, you can:

• Review room and rate plan details 
• Check availability and reference IDs 
• Access configuration and setup options where applicable

This area acts as the central place for room and rate plan visibility within your property account.

Table Reference – Rooms & Rate Plans Overview

📝 Notes

• Reference IDs are system generated and cannot be changed.
• Disabled rooms remain visible for tracking and reporting purposes.
• Always double check the Room Status before creating mappings or updating rate plans to ensure the correct rooms are active.
   

🛏️ Rooms

This section shows the list of rooms already created for your property. From here, you can review room details, check room status, and create new rooms as needed.

Each room includes key information such as its system ID, current status, and linked rate plans. You can also access the room’s detailed setup by clicking the ⚙️ Gear icon.

⬇️ Below is a quick reference to help you understand the information shown on the Rooms page.

Table Reference - Rooms Overview

Field	Description
(1) Room Status	Shows whether the room is Enabled or Disabled . Rooms cannot be deleted permanently; they can only be disabled.
(2) Room ID	A system generated unique ID for the room. This ID is used when sending data to Demand Partners or Channel Managers and cannot be edited.
(3) Data Source	Indicates the source of the room’s information (e.g., property input, system sync, or channel manager).
(4) CM Room ID	If your Channel Manager has assigned a specific identifier to the room, it will appear here.
(5) Last Updated	Displays the latest timestamp of updates made to this room

📝 Notes

• The Room ID is system-generated and cannot be changed 
• Remember to click Save Changes after making any updates

➕ How to Create a Room

When you click + Create room, use this section to create a new room in your property extranet. You’ll define the room type, name, photos, and key details so guests see accurate information when booking. 

🏷️ Room Information Overview

Table Reference - Room Information Overview

Field	Description
(1) Room Type	Select the Room Type you are creating from the dropdown list.
(2) Room Name	In the dropdown, you’ll see a list of commonly used room names for the selected type. If your room name is not shown, select “Not in List”, and a text field will open where you can enter your own custom name. (See image example in guide for reference)
(3) Photo Album	Select the photo album you’ve already uploaded in your extranet (Collection → Multimedia). Only existing albums can be chosen here, not new uploads.  To preview photos in an album, click the eye icon.
(4) Room Details	Update the following details: Area – Enter room size (sq. m or sq. ft). Voltage – Select the room’s power voltage. Smoking Policy – Choose smoking or non-smoking. Inventory – Enter number of item(s) available in the rooms. If unknown, select N/A.

🧰 Room Services

Here, you can define the services and facilities available for each room so guests know exactly what to expect.

You can configure:

• Room Facilities 
• Bathroom Amenities
• Media & Technology 
• Food & Drink 
• Services & Extras 
• Outdoor & View

ℹ️ If a service isn’t listed, you can request a new one using the text field at the top. Please submit requests in English only.

✅ Final Steps

• Click Create Room once all details are complete 
• To duplicate an existing room, use Duplicate, make changes, then click Create Room again

💡 Tip: Always double-check room photos, descriptions, and services before saving. This is exactly what guests will see.

💳 Rate Plan

This section shows all Rate Plans created under each room in your property.

Here, you can quickly review key rate plan information such as status, occupancy, refundability, and Channel Manager connection, and create or manage rate plans as needed.

Each rate plan is listed under its corresponding room, making it easy to understand how pricing and rules are structured across your inventory.

👇 Below is a breakdown of what you’ll see and what actions are available in this section.

Table Reference - Rate Plans 

Field	Description
(1) Status	Shows whether the room is Enabled or Disabled . Rooms cannot be deleted permanently; they can only be disabled.
(2) Reference ID	A system generated unique identifier for the rate plan. This ID is used when sending data to Demand Partners and or Channel Managers and cannot be edited.
(3) Rate Plan Details	A short summary of the rate plan, for example Max 2, Non Ref, RO, showing occupancy, refundability, and meal basis.
(4) Rate Plan Icon ➕	Click to edit or update the selected rate plan. More details are covered in the next section of this guide.
(5) Derived Rate Plan	Indicates that this is a Derived Rate Plan. Display only, not clickable.
(6)Channel Manager Mapping	Shows whether the rate plan is connected to a Channel Manager.
(7) Rate Plan Info ℹ️	Displays the latest rate plan information, including rate plan name, category, and restricted countries.
(8) Settings ⚙️	Opens the detailed rate plan overview where you can review and update rate plan settings.
(9) Add Rate Plan	Click to create a new rate plan under the selected room.

🛠️ How to Create a Rate Plan

⚠️ Important

When you click Add Rate Plan, a pop-up window will appear asking you to select a customer segment.

For standard property setup, always select Direct.

What to do:

• Select Direct Ignore the TPS option
• Click Add to continue creating the rate plan

💡 Selecting the wrong customer segment may result in incorrect access or visibility of the rate plan.

Rate Plan Overview

When creating a new rate plan, you will need to complete the key configuration sections such as Beds Allocation, Occupancy Rules, and Meals Treatment.

💡 Sales Restrictions are optional and can be applied if you want to limit where or how the rate plan is distributed.

This section allows you to define the basic settings for the Rate Plan being created. These fields are required for correct categorization and display of the rate plan within Bakuun.

Table Reference - Rate Plans Overview

✨ Tip

Use a meaningful name such as BB Non Refundable or RO Flexible so the rate plan is easy to identify later.

Beds Allocation

This section allows you to define whether Extra Beds or Cradles (baby cots) can be provided with this rate plan. These settings clarify the maximum room occupancy and are visible to partners.

Table Reference - Rate Plan → Beds Allocation

✨ Tip

Only enable extra beds or cradles if the room can physically accommodate them.

Occupancy Rules

The Occupancy Rules section defines the maximum number of guests allowed per rate plan, including adults, children, and infants. It also allows you to apply pricing logic for each guest group. This is a powerful section used to control how your rate applies to families and different guest profiles.

Table Reference - Occupancy Rules

✅ Breakdown of the Sample Rules (above screenshot)

Max Occupancy → The first rule allows up to 2 people total in the room.

First Block of Rules:

• For the first entry, the age range is less than 1 year, categorized as an Infant, and it’s free.
  The second rule (joined with “Or”) is for children aged 1 to 9, charged at 10.00 (currency) and labeled as Child.

• The third rule (joined with “And”) is for children aged 10 to 15, charged at 20.00, also labeled as Child.

Second Block of Rules:

• A child less than 1 year is again listed, free of charge.

• If age = Adult, they’re charged 30.00, categorized as Adult.

📝 Notes:

• These rules apply per rate plan. 
• It is important to match the occupancy rules with your actual room configuration. 
• Saved rules are visible to connected Demand Partners.

Meals Treatment

This section allows you to define the type of meal included in the rate plan. Meal settings help Demand Partners clearly understand what is included in the price and what, if any, meal options are available for exchange.

Table Reference - Occupancy Rules

Sales Restriction

This section allows you to apply sales restrictions to a specific rate plan. You can control where and how the rate plan is available by selecting eligible sales channels and restricting specific countries.

This is useful if you have exclusive rates for certain markets or want to tailor availability based on your distribution strategy. Multiple values can be selected per field.

Table Reference - Sales Restrictions

📝 Notes:

If no sales restrictions are applied, the rate plan will be available to all connected Demand Partners based on standard eligibility.

Finalizing the Rate Plan

After filling in all sections, including Overview, Beds Allocation, Occupancy Rules, Meals Treatment, and Sales Restrictions, scroll down and click:

This action will save and apply your new rate plan settings to the selected room.

📝 Notes:

• Rate plans can be independently enabled or disabled using the Status toggle in the Rooms and Rate Plans list.

Video Guide: