What this page is for
Direct Connect > Buyer lets TPS accounts review the partnership and mapping status of their B-Connect - Buyer connections. For each buyer, it shows how many property connections currently sit in each status.
Before you start
- B-Connect - Buyer must be activated for your account. You can check this under App Store, where it should show as Activated.
- This page only lists buyers that are live and available through your TPS setup.
What this page shows
The table is split into three sections:
| Section | Shows |
|---|---|
| Reference | Buyer name |
| Partnership | Number of property connections by partnership status |
| Mapping | Number of property connections by mapping status |
Click the gear icon beside the Buyer Name column header to switch the reference between Buyer Name and Buyer ID.
This only changes how the buyer is displayed. It does not affect any connection status.
Partnership status
| Status | Description |
|---|---|
| Opportunity | Shows the number of property connections in this status |
| Requested | Shows the number of property connections in this status |
| Accepted | Shows the number of property connections in this status |
| Rejected | Shows the number of property connections in this status |
| Frozen | Shows the number of property connections currently on hold or frozen |
Mapping status
| Status | Description |
|---|---|
| Suspended | Mapping is suspended |
| Connected | Mapping is connected |
Review buyer details from the side panel
When a status has one or more property connections, the count appears as a clickable number. Selecting it opens a side panel listing the properties in that status.
- From a Partnership count, the side panel lists each property's status and any available action.
- From a Mapping count, the side panel lists each property's mapping status.
Taking action
From the Partnership side panel, you may see a Freeze action next to a property.
Selecting Freeze places that property’s partnership on hold. Once frozen, the property may show as Suspended in the side panel.
How to check it worked
After freezing a partnership:
- Return to Direct Connect > Buyer
- Find the buyer you updated
- Confirm the property has moved out of its previous status count
- Confirm the property is now reflected under Frozen for that buyer
- Open the Frozen count to check the side panel. The property may show a Suspended status because the frozen partnership places the property connection on hold.
Contact Support
If a status does not update as expected, contact Bakuun Support at support@bakuun.com.
Please include:
- TPS account name
- Buyer name
- Current status
- Expected status
- Screenshot of the page