What this page is for
Sandbox > Connect lets TPS accounts review their sandbox test properties, open the channel details for a specific property, manage room and rate plan mapping, and check the connection status before going to production.
Before you start
This page applies to the sandbox environment only.
Mapping should match the reference IDs used in your own supplier or channel system.
Incorrect mapping may cause ARI or booking issues during testing.
Use Disconnect, Activate, and Erase ARI carefully.
Connect list
The Connect list shows sandbox test properties linked to your TPS account.
| Column | Description |
|---|---|
| INT. ID | Internal ID for the sandbox test property |
| Name | Name of the test property in the sandbox environment |
| Country | Country the test property is registered under |
| Status | Current connection status, such as Connected or To Start |
| Last Update | Timestamp of the most recent update for the property |
| Eye icon | Opens Channel Details for the selected sandbox property |
Channel Details
Click the eye icon to open Channel Details for the selected property.
The header shows:
- Channel ID
- Channel Name
- Last update
- Property ID
- Status Connection
Use this header to confirm you opened the correct property and channel before reviewing the Mapping or Status tabs.
Mapping tab
The Mapping tab is where you map Bakuun rooms and rate plans to your channel reference IDs.
To review or update mapping:
- Open Channel Details.
- Go to the Mapping tab.
- Select the checkbox next to the relevant room or rate plan row.
- Enter the Channel Ref.ID where required.
- Use the info icon for additional row details, where available.
Outcome: The selected mapping details are shown in the Mapping tab.
Status tab
The Status tab shows the current connection state and available connection actions.
| Field | Description |
|---|---|
| Current Connectivity Status | Shows whether the property is currently connected |
| Update Connectivity Status | Lets you disconnect or activate the sandbox connection, where available |
| Erase ARI | Clears ARI data for the selected sandbox property |
| Last Update | Shows the timestamp of the most recent update |
⚠️ Important:
- Disconnect may stop the sandbox connection for that property.
- Erase ARI should only be used when needed for testing or troubleshooting.
- Erase ARI affects ARI data for the selected sandbox property.
How to check it worked
After reviewing or updating mapping:
- Go to Channel Details > Mapping.
- Confirm the selected rooms, rate plans, and Channel Ref.ID values are showing as expected.
- Confirm Last Update has changed, if shown.
After a connection status update:
- Go to the Status tab.
- Confirm Current Connectivity Status shows the expected status.
- Confirm Last Update has changed, if shown.
Contact Support
If something does not look right, contact Bakuun Support at support@bakuun.com.
Please include:
- TPS account name
- INT. ID or property name
- Channel ID
- Section affected, such as Mapping or Status
- Current status shown
- Screenshot with property names, channel names, and IDs masked
- What you expected to see
- What actually happened