Overview
The Logs section allows you to monitor API interactions between your system and Bakuun. This is useful for troubleshooting data sync issues and verifying whether ARI updates or booking messages were successfully transmitted.
The Logs page includes three tabs to help you review API activity:
- All → Displays both successful and failed API calls
- Succeeded → Shows only successfully processed API calls
- Failed → Displays failed API calls for investigation
If no records match your selected filters, the system will display:
“No Results Found” or “No Details Found”
Logs → Table Reference
| Field | Description |
| Date | Filter logs by date range |
| Action | Filter by API action type (e.g. ARI push, booking pull) |
| Hotel ID | Filter by property ID |
| API Endpoint | Filter by specific API endpoint |
| Method | Filter by request type (e.g. POST) |
| Search | Search logs using keywords, Hotel ID, or action |
Filter
Use filters to refine results and isolate specific API activity.
- Select the appropriate date range
- Apply Hotel ID to focus on a specific property
- Use Action or API Endpoint to narrow down results
- Use Search for quick lookup
Troubleshooting
When troubleshooting, start with the following:
- Verify the correct date range is selected
- Apply the correct Hotel ID
- Review both Succeeded and Failed tabs
Tips
- Ensure the connection is enabled on both sides (property and system)
- Confirm that ARI or booking data has been sent
- Clear filters if no results appear