What this article helps you do
Use this article to activate your Bakuun account from Setting > Profile.
Account activation helps you complete the required setup steps before continuing your Bakuun onboarding journey.
This article covers:
- Opening the activation form
- Completing your Business Overview
- Adding your Primary Account Contact details
- Checking your onboarding progress
- Marking optional tasks as completed
Before you start
Make sure you have:
- Account access - you are signed in to your Bakuun account
- Business details - information about your property portfolio, marketplace connections, and how you currently receive bookings
- Primary contact details - the name, role, email address, and mobile number of the person Bakuun should contact during onboarding
Open your activation form
- Go to Setting > Profile
- Find the Activate your account section
- Select Activate account
Complete your Business Overview
The Business Overview section collects information about your business setup and how you currently operate.
Complete the required fields shown in the form:
- Number of properties you manage - enter the number of properties currently managed by your business
- Marketplace connections - confirm whether you currently work with any marketplaces
- Interest in B-Connect - confirm whether you are interested in joining B-Connect
- Booking sources - confirm whether you receive bookings from independent or offline travel agencies
- Agency access method - explain how those agencies currently access your rates and availability
- Business challenges - select the challenges that apply to your business. You can select more than one option
- B-Engine interest - confirm whether you are interested in activating B-Engine
Select Continue once all required information has been completed
Complete your Primary Account Contact
Enter the details for the person Bakuun should contact regarding your account.
Complete:
- First Name
- Last Name
- Job Title / Role
- Email Address
- Mobile Number
- Preferred Contact Method
- How did you hear about us
Select Submit your application once all required information has been completed
Submit your activation request
After submitting your application, your onboarding progress will update as your account moves through the activation process.
You can continue checking your progress from the onboarding checklist.
Check your onboarding progress
You can check your remaining onboarding tasks from the Profile page.
- Open the Setup Incomplete banner
- Select What is missing
- Review your onboarding checklist
The checklist shows:
- Details - the onboarding task name
- Effort - the estimated time needed to complete the task
- Status - the current progress of the task
Understand onboarding task statuses
- Completed - the task has been finished
- In Progress - the task has been started but is not completed yet
- Dependency - the task is locked until another required task is completed
- Optional - the task is not mandatory for your account type or setup.
Tasks marked as Dependency cannot be completed until the previous requirement has been fulfilled
Mark optional onboarding tasks as completed
Some onboarding tasks may be marked as Optional.
Optional tasks are steps that may not apply to your account type or setup. If an optional task is not relevant to you, you can mark it as completed without completing the action.
This helps keep your onboarding progress accurate and allows you to reach 100% completion when all required tasks are done.
How to mark an optional task as completed
- Open the Setup Incomplete banner
- Select What is missing
- Find the task marked as Optional
- Click the three-dot menu on the task row
- Select Mark as completed
- The task status will update to Completed
What happens after marking an optional task as completed
After you mark an optional task as completed:
- The task counts toward your onboarding progress
- The task is removed from your remaining tasks
- Reminder emails for that task stop
- Your onboarding checklist updates
Important notes
- Only optional tasks can be marked as completed this way.
- Required tasks must still be completed through the required action.
- If a task changes from optional to required later, it may return to your remaining tasks and reminders may resume.
- If you are unsure whether a task applies to your account, contact support.
How to confirm it worked
After completing your activation steps:
- Your onboarding checklist updates with the latest task status
- Completed tasks show as Completed
- Remaining tasks continue to show their current progress status
- Optional tasks marked as completed show as Completed and are removed from your remaining tasks
If you still have remaining tasks, open What is missing to review what needs to be completed next
What to do if something goes wrong
- A required field appears - complete the missing information and select Continue again
- You leave the activation form before finishing - reopen Activate account and continue your progress
- A task is locked - review which previous task is marked as a Dependency
You need help - use the Help icon in the top navigation to access available support options