What this article helps you do
Use this article to activate your Bakuun account from Setting > Profile.
Account activation helps you complete the required setup steps before continuing your Bakuun onboarding journey.
This article covers:
- Opening the activation form
- Completing your Business Overview
- Adding your Primary Account Contact details
- Checking your onboarding progress
Before you start
Make sure you have:
- Account access - you are signed in to your Bakuun account
- Business details - information about your property portfolio, marketplace connections, and how you currently receive bookings
- Primary contact details - the name, role, email address, and mobile number of the person Bakuun should contact during onboarding
Open your activation form
- Go to Setting > Profile
- Find the Activate your account section
- Select Activate account
Complete your Business Overview
The Business Overview section collects information about your business setup and how you currently operate.
Complete the required fields shown in the form:
- Number of properties you manage - enter the number of properties currently managed by your business
- Marketplace connections - confirm whether you currently work with any marketplaces
- Interest in B-Connect - confirm whether you are interested in joining B-Connect
- Booking sources - confirm whether you receive bookings from independent or offline travel agencies
- Agency access method - explain how those agencies currently access your rates and availability
- Business challenges - select the challenges that apply to your business. You can select more than one option
- B-Engine interest - confirm whether you are interested in activating B-Engine
Select Continue once all required information has been completed
Complete your Primary Account Contact
Enter the details for the person Bakuun should contact regarding your account.
Complete:
- First Name
- Last Name
- Job Title / Role
- Email Address
- Mobile Number
- Preferred Contact Method
- How did you hear about us
Select Submit your application once all required information has been completed
Submit your activation request
After submitting your application, your onboarding progress will update as your account moves through the activation process.
You can continue checking your progress from the onboarding checklist.
Check your onboarding progress
You can check your remaining onboarding tasks from the Profile page.
- Open the Setup Incomplete banner
- Select What is missing
- Review your onboarding checklist
The checklist shows:
- Details - the onboarding task name
- Effort - the estimated time needed to complete the task
- Status - the current progress of the task
Understand onboarding task statuses
- Completed - the task has been finished
- In Progress - the task has been started but is not completed yet
- Dependency - the task is locked until another required task is completed
Tasks marked as Dependency cannot be completed until the previous requirement has been fulfilled
How to confirm it worked
After completing your activation steps:
- Your onboarding checklist updates with the latest task status
- Completed tasks show as Completed
- Remaining tasks continue to show their current progress status
If you still have remaining tasks, open What is missing to review what needs to be completed next
What to do if something goes wrong
- A required field appears - complete the missing information and select Continue again
- You leave the activation form before finishing - reopen Activate account and continue your progress
- A task is locked - review which previous task is marked as a Dependency
You need help - use the Help icon in the top navigation to access available support options