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Reporting - Transaction

Support
Updated

What this article helps you do

Reporting Transaction lets you view, filter, open, and export transaction records across your enabled Bakuun products.

Use this page to:

  • View transaction records by product
  • Switch between B-Aggregate and B-Marketplace, if available
  • Change which column details are shown
  • Filter transactions
  • Open booking details
  • Review payment information
  • Export transaction reports

Before you start

The product tabs shown depend on the products enabled for your account.

Transaction details, available columns, filters, and payment information may vary depending on the product and booking type.

Open Reporting Transaction

  1. Log in to your Property Account
  2. Go to Reporting
  3. Select Transaction

You will see the Transaction page.

Select a product tab

At the top of the page, select the product you want to review.

You may see:

  • B-Aggregate
  • B-Marketplace

The transaction table updates based on the product tab selected.

Review the transaction table

Each row shows one transaction record.

You may see:

  • Booking ID - the booking reference
  • Buyer ID - the Buyer reference
  • Supplier ID or Property ID - the Supplier or property reference
  • Performed On - the date linked to the transaction
  • Status - the current transaction status
  • Chargeable By - who the transaction is chargeable by, if available
  • Value - the transaction amount and currency
  • Export - downloads transaction data
  • Filter - narrows the transaction list

Change the column display

Some column headers have a gear icon. Use this to choose which information is shown in the table.

For example:

  • Booking ID - choose Booking ID or Buyer Booking ID
  • Buyer ID - choose Buyer ID, Buyer Trade Name, or Buyer Company Name
  • Supplier ID / Property ID - choose ID or name, depending on the selected product
  • Performed On - choose Performed On, Check-in, or Check-out

Filter transactions

Use Filter to find specific transaction records.

  1. Click Filter
  2. Enter or select the filter details
  3. Apply the filter
  4. Review the updated transaction list
  5. Clear the filter when finished

Open booking details

  1. Find the transaction you want to review
  2. Click the booking row or Booking ID
  3. Review the Booking Details page

The Booking Details page may show:

  • Booking code
  • Booking status
  • Check-in and check-out dates
  • Price details
  • Payment information
  • Guest details
  • Buyer details
  • Room details
  • Room connection
  • Rate plan connection
  • Price breakdown
  • Booking management options

Review payment information

The Payment Information section shows the payment method used for the booking.

You may see payment methods such as:

  • Bank
  • Virtual Credit Card (VCC)
  • Other supported payment methods

For bookings paid by bank or paid at partner website, the section may only show payment and payout method details.

View VCC payment details, if available

The View button only appears for bookings paid by Virtual Credit Card with encrypted payment information.

  1. Open the Booking Details page
  2. Scroll to Payment Information
  3. Click View, if available
  4. In the payment details window, click Request Code to decrypt the card details, if required

Only authorized users can access encrypted payment information.

Export transaction records

Use Export to download transaction records for reporting or reconciliation.

  1. Go to Reporting > Transaction
  2. Select the correct product tab
  3. Apply any filters you need
  4. Click Export
  5. Select the export date range
  6. Click Export to download the report

The exported report should reflect the selected product tab and any filters applied before export.

How to check it worked

After filtering, opening, or exporting transactions:

  1. Confirm you are on the correct product tab
  2. Check the transaction list updated after filtering
  3. Open a booking record and confirm the details match the selected transaction
  4. For exports, open the downloaded file and confirm the expected transactions are included

Contact Support

If a transaction is missing, the exported file does not look correct, or payment information is not showing as expected, contact Bakuun Support at support@bakuun.com.

Please include:

  • Property name
  • Property ID, if available
  • Product tab, such as B-Aggregate or B-Marketplace
  • Booking ID
  • Buyer ID, if available
  • Supplier ID or Property ID, if available
  • Transaction status
  • Screenshot of the issue, if available

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