Production - Interact

This section allows you to monitor your connection with each property. From here, you can manually push ARI, check the property’s live status, and open the property’s Plan Page view to check how your data appears in production. 

Table Reference - Production→ Interact

✨ Tip: Use the Push ARI option if you want to review your configuration without waiting for scheduled updates.

Interact → Push ARI

This section allows you to manually simulate or bulk update ARI (Availability, Rates, and Inventory) data to check your integration and trigger API endpoints configured during the setup. This is especially useful for verifying that your ARI pushes are correctly processed and reflected on the plan.

Once you click the calendar icon under the “Push ARI” column from the Interact tab, you’ll be redirected to this plan page.

Table Reference - Interact → Push ARI

Property Plan Page – View Options

The View dropdown allows you to customize the data displayed on the Property Plan Page. These views are designed to help you verify how specific ARI elements (Availability, Restrictions, Rates, etc.) are configured, updated, or received.

Available Views

Whether you’re checking a single room or validating bulk uploads, selecting the right view helps you isolate and debug specific data layers.

✨ Tip: The selected view determines what rows and columns are shown below, making it easier to focus only on what you need to verify.

Property Plan Page → Only Availability View

This view shows the basic room availability per date for the selected property and room. It helps Demand Partners to verify inventory pushes (room counts) and ensure that availability data sent by the property or retrieved via API is being correctly displayed.

Table Reference - Property Plan Page → Only Availability View

✨ Tips:

• If you see “N/A”, it may indicate the room is not mapped properly or no availability data was received.
• Make sure you’re selecting the correct room view filter at the top to isolate specific types of data.
• You can switch rooms or toggle the “See All Rooms” option to check multiple rooms at once.

Property Plan Page → Room Level Restrictions View

This view allows you to validate restrictions that are applied directly at the room level (not per rate plan). It’s used to control availability for specific room types, regardless of which rate plan they are attached to.

Table Reference - Property Plan Page → Room Level Restrictions View

Property Plan Page → Rate Plan Level Restrictions View

This view displays restrictions applied to each rate plan under a specific room. Unlike Room Level Restrictions, these apply directly to a rate plan and define how and when a guest can book, stay, or cancel.

This section is essential for Demand Partners to verify that restrictions from the connected property system (via API) are being transmitted correctly per rate plan — ensuring pricing and availability rules are properly enforced.

Table Reference - Property Plan Page → Rate Plan Level Restrictions View

Rate Plan Level Restriction Legend

✨ Tip: N/A” indicates no data received or the restriction isn’t supported for that rate plan.

Inline Restriction Update via Plan Page (Value Override)

If you wish to manually update a specific Rate Plan Level Restriction for a particular date directly from the calendar view:

• Simply click on the cell under the desired restriction (e.g., AVL, RLS, MST) and the Value Override popup will appear (as shown in the screenshot below).

• From this popup, you can adjust:

  • Room Details and Rate Plan (auto-filled based on your selection)

  • Date Range (defaults to the selected date, but can be extended)

  • Restriction Type (pre-filled)

  • Value (enter the new override value)

• Click Update to apply changes or Cancel to discard.
   

📝 Note: The format and layout of this popup are consistent across all restriction types, the only field that changes is the Restriction Type, based on the row you selected.

This allows for fast, date-specific restriction edits without needing to use the Bulk Update tool.

Property Plan Page → Rates View

This view allows you to monitor and manage the daily rates and active offers per rate plan. It’s designed to give you a clear calendar-based overview of pricing, making it easier to identify, compare, and manually update rates or offers.

Table Reference - Rates View

Offer Management – Manual Offer Configuration

If you need to manually configure or override the offer price for a specific date or rate plan directly within the Plan Page:

• Click the gear icon (⚙️) under the Offer row for the desired date to launch the Offer Management popup (see screenshot above).

• From here, you can view and adjust:

  • Room Details and Rate Plan – auto-filled based on the cell selected

  • Base Rate – the original rate before any offers

  • Current Offer – view the existing discount logic applied (e.g., Last -40%)

  • Change In – apply a new discount, choose from the following options:

    • Sales (-50%)

    • Last (-40%)

    • Easy (-30%)

    • Free (-%) → add a your own value

    • No Offer

  • Price Offer – this will auto-calculate based on your selected discount OR can be manually entered

Once your configuration is complete:

• Click Update to apply changes, or

• Click Cancel to discard and return to the Plan Page view

📝 Note: This tool is especially useful for overriding or tweaking dynamic offers temporarily without needing to update LOS rules or automated pricing logic.

Property Plan Page → LOS Rates View

This view displays the Length of Stay (LOS) pricing configuration applied to a specific rate plan.

Each row corresponds to a specific LOS rule and its applicable price. Here’s how to interpret the key elements:

Table Reference - LOS Rates View

Notes:

• ⚠️ LOS rates themselves are not editable in this section. To update or configure LOS pricing rules, refer to the Intelligence section of the platform.

• ✅ HRD and FPLOS can both be managed directly from this view, offering flexibility for manual updates without navigating away.

This view helps properties visually validate how LOS-based rates and hurdle restrictions are applied across their calendar.

Inline Hurdle Rate Update via Plan Page (Value Override)

To update the Hurdle Rate (HRD) for a specific date:

• Click directly on the HRD row under the desired date.

• A Value Override popup will appear (see screenshot).

• Input the hurdle amount in the Hurdle Rate field.

• Click Update to save the changes.

This will apply only to the selected date range.

Inline FPLOS Update via Plan Page (Value Override)

To activate or deactivate Full Pattern Length of Stay (FPLOS):

• Click on the checkbox under the FPLOS1 row for the desired date.

• A Value Override popup will appear.

• Use the Is Active toggle to enable or disable the FPLOS rule.

• Click Update to confirm.

This allows you to control FPLOS settings at the daily level directly from the LOS Rates calendar.

Property Plan Page → Events

The Events section provides a detailed activity log of all actions, updates, and API interactions related to your property.

It records changes made to Availability, Rates, Inventory (ARI), and other settings whether these updates were performed manually by users or automatically through system integrations (API).

This section is designed to give properties and partners full visibility into what changes occurred, when they occurred, and who performed them.

It is a valuable troubleshooting and tracking tool, especially when validating data synchronization with connected channel managers or partners.

Table Reference – Property Plan Page → Events

Events Details Breakdown

When a specific event is selected, the Event Details panel will display the following information.

Table Reference – Property Plan Page → Events Details Breakdown

✨ Tip: If inventory or rate updates fail to appear, always check the Events section first to confirm whether the request was received and successfully processed.

Property Plan Page → Bulk Update

To help streamline your operations, the Bulk Update function allows you to make mass changes across multiple Rate Plans for selected date ranges. You can apply updates to:

• Room Level (availability and restrictions)

• Rate Plan Level (availability and restrictions),

• Rates & Offers, and

• Cancellation Policy (if the property has flexible policies)

Below is a breakdown of each operation and its available fields.

Bulk Update → Room Level Bulk Update

This option allows you to apply availability and restriction updates at the Room Level across specific date ranges and selected weekdays.

Key fields:

1. Operation: Select Room Level as the operation type.

2. Date Range & Days of the Week 

   1. Choose the applicable dates and days (up to 2 years of update)

   2. If you wish to exclude specific days from the bulk update, you can select them in this section. However, you can exclude a maximum of six days per week → selecting all seven days is not allowed.

3. Update Options:

• Availability

• Threshold

• Stop Sell

• Closed to Arrival (CTA)

• Closed to Departure (CTD)
  
   

4. Room Selection: Choose specific rooms or apply the update to all rooms listed

💡 Use this to apply restrictions in bulk rather than adjusting availability or restrictions one date at a time.

Bulk Update → Rate Plan Level Bulk Update

This option lets you apply updates to restriction types and booking conditions across selected date ranges for specific Rate Plans. Use this when managing multiple rate plans with different rules.

Key fields:

1. Operation: Select Rate Plan Level from the dropdown.

2. Date Range & Days of the Week 

   1. Choose the applicable dates and days (up to 2 years of update)

   2. If you wish to exclude specific days from the bulk update, you can select them in this section. However, you can exclude a maximum of six days per week → selecting all seven days is not allowed.

3. Update Options:

• Min Stay Through

• Max Stay Through

• Min Stay Arrival

• Max Stay Arrival

• Min Advance Booking

• Max Advance Booking

• Closed to Arrival (CTA)

• Closed to Departure (CTD)

• Stop Sell
   

4. Room Selection: Select which rooms you’d like the update to apply to. Use the search bar or expand each room type to view its available rate plans.

💡 Ideal when managing pricing conditions or restrictions for multiple rate plans over a wide date range.

Bulk Update → Rates & Offers Bulk Update

This section allows users to update base rates, promotional offers, and hurdle rates for multiple rate plans across selected date ranges. Use this to quickly apply price adjustments or campaigns across multiple rooms or properties.

Key fields:

1. Operation: Select “Rates & Offers” from the dropdown menu to enable rate-related fields.

2. Date Range & Days of the Week 

   1. Choose the applicable dates and days (up to 2 years of update)

   2. If you wish to exclude specific days from the bulk update, you can select them in this section. However, you can exclude a maximum of six days per week → selecting all seven days is not allowed.

3. Update Options:

• Rate → Update base rate
• Offer → Set a hurdle rate
• Hurdle → Set a hurdle rate to block lower-priced bookings.
• Offer Override → Toggle this ON if you want the new offer to override existing ones.
   

4. Rate Plan Selection: Select which Rate Plans you’d like the update to apply to. Use the search bar or expand each room type to view its available rate plans.

💡 Use this function to push seasonal rates, activate promotional sales, or enforce pricing rules across multiple products without editing one-by-one.