If you are managing your bookings and booking payments through PayDocker, you can use our platform to quickly generate invoices for your bookings.
To note: Generating invoice would mean that the payment will be processed through an object. If you intend to collect the payment through a Token, you may skip this step.
There are currently 2 ways to generate booking payment request:
- Generate through Bookings Orders
- Generate through Invoices (We are here!)
Generate through Booking dashboard
How to access
1. Log into your property account and search for the individual property
2. Select Sales, then Validation
You will see all the bookings that have been imported
How to configure
For both Individual and Group bookings, the process is the same.
1. Select the bookings (1) you would like to generate an invoice for, then click Generate (2)
2. For group bookings: Select the Issue (1a), and then Invoice
For individual bookings, you can select the template (1) you would like to use on the invoice.
3. Then select And Submit (2) and then Generate (3). Once all the invoices have been generated, the status column will change to Completed
4. Click View Result (4) to see the details of all generated invoices
See the full process here
Generate through the Invoice dashboard
This would be a more manual process, as you would have to enter the key in the booking information field by field. This function is suitable if you want to collate a few booking payments into 1 invoice.
How to access
1. Click Sales, then Invoice
2. You will see the complete list of all the invoices that you've generated.
How to configure
1. Click + Create invoice, fill in the invoice creation form, then click Create
3. Click on the draft invoice to edit the details
4. Configure the Due Date, and Items of the invoice through these 2 buttons
5. Once you have completed filling in the invoice, click Finalise
Once you click Finalize, the invoice will be automatically sent to your partner's PayDocker accounts.
You can also send the invoice to their emails by clicking Send Invoice
Creating a payment request (Automated process of creating an Object)
Once a Invoice is created and moves through any required approvals, the system takes care of the heavy lifting for you. This is an automated process.
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Automatic Object Creation: You don't need to create new Objects manually for payment. The system generates the Object for you, which you can find under Sales → Object.
- Object status will follow your payment terms
- You can track all your Objects under Sales > Objects.
- The Invoice will also automatically move from preliminary stages (like Draft or Under Approval) into Outstanding or Overdue.
The moment you update the status of an Object, the Invoice updates itself accordingly.
How Objects and Invoice Impact Each Other
The connection between an Object and its Invoice is designed to be intuitive. Here is how the status changes work:
| If the Object is... | Then the Invoice... | Financial Impact |
| Collected ✅ | Status automatically changes to "Paid" | The "Amount Paid" field on the Invoice is updated. |
| Rejected ❌ | Status automatically becomes "Uncollectible" | The transaction is closed without payment recorded. |
Note: To maintain the integrity of your records, once an Object is marked as Collected or Rejected, other editing functionalities are disabled to prevent accidental changes.